What personal information do we collect from the people that visit our app?
When registering on our app, you will be asked to enter your name, email address and other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our app or enter information on our app.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our app in order to better serve you.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
Third Party Disclosure
We will never sell or trade your personally identifiable information. This website and data entered into it are securely stored inside industry standard server infrastructure provided by 1and1 a leading infrastructure provider. Any account or payment information is securly stored by Stripe a PCI compliant internationally recognised payment provider.
Third party links
We do not include or offer third party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have enabled Google AdSense on our site to help cover running costs.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to: Reset your password and notify you of important information.
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected]
and we will promptly remove you from ALL
General Data Protection Regulation (GDPR) is a regualtion from the EU that strengthens and unifies data protection for individuals within the European Union. We also offer the rights and benefits given by GDPR to all our users worldwide. These rights include the 'right to be forgotten'.
If you would like to remove your personal data at any time from Topgrade please log into your account, open your user profile page and click 'Delete Account'. This will remove your personal data including email, username and hashed password from our systems. In addition, while they aren't personally identifiable information you can also delete any of your quizzes or flashcards at any time by pressing the delete button next to the resource.
You can alter the privacy settings of your quizzes, courses and flashcards by clicking the 'Manage Access' button on the resource's dashboard.
Topgrade never owns any of your quizzes, courses or flashcards, you retain ownership of them. If you choose to 'publish' any of your resources by opting in to publish a resource via the 'Manage Access' button, and especially if you charge another user for a resource, they will then have a right to access that resource. As such we won't delete that resource from the system while they have a right to access it.
Tyne and Wear
Last Edited on 23-04-2018